Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment

Providing telephone and on-site customer support

Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance

Training at the Tulsa, OK home office, followed by on-the-job training (OJT) with experienced FSTs before autonomous work

Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently

Program and commission control systems and integrate them with building automation systems

Work with multiple control systems across different sites

Communicate directly with customers to resolve site-specific issues

Document service calls, including follow-up requirements

Replace failed parts, controllers, wiring, relays, and devices as needed

Maintain courteous and professional interactions with customers

Verify devices, panels, and annunciators of control projects

Ensure timely software backups for projects and software development

Complete timesheets, service work orders, and other required paperwork accurately and on time

Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.

Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry

Ability to read and interpret electrical and electronic diagrams

Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)

Comfortable working at heights or in confined spaces

Service-minded and customer-focused