Field Service Technician
Job location: Charlotte, NC
Company Name: Orion Talent
Work Schedule: Day Shift
Work arrangement: Remote
Compensation Minimum: US$75,000
Compensation Maximum: US$85,000
Date Published: Jan 12, 2026
Job ID: 2850630
Industry: Data Centers
Specialty: Electronics
General information
Job location: Charlotte, NC
Company Name: Orion Talent
Work Schedule: Day Shift
Work arrangement: Remote
Compensation Minimum: US$75,000
Compensation Maximum: US$85,000
Date Published: Jan 12, 2026
Job ID: 2850630
Industry: Data Centers
Specialty: Electronics
Description
  • Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
  • Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
  • Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
  • Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
  • Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
  • Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
  • Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Nice-to-Have Skills, Experience, and Education:
  • Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
  • Will consider High School Diploma/GED and 10 or more years' experience.
  • Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
  • Advanced level of ability to use Microsoft Office products.
  • Moderate ability to self-Project Manage using MS Project or Excel.
  • Advanced ability to write test plans and reports detailing test results.
  • Military Preferred






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