What You’ll Do

• Field & Shop Support: Split time between regional client sites and our local Cincinnati facility installing, maintaining, and repairing automated packaging machinery.
• Troubleshooting: Diagnose electro-mechanical systems, sensors, pneumatics, and control setups.
• Customer Facing: Serve as the main technical contact on-site, demonstrating equipment and training client teams.
• Reporting: Submit simple field reports and track service details using MS Excel/Office.

Qualifications

Must-Have Skills, Experience, and Education:

• 2+ Years Experience: Industrial maintenance, electro-mechanical repair, or automated machinery troubleshooting. (Plant maintenance techs transition seamlessly—packaging experience not required).
• 2+ Years Customer Service: Strong communication skills and a professional demeanor.
• Requirements: Valid Driver's License, clean driving record, auto insurance, and basic MS Office skills.

Nice-to-Have Skills, Experience, and Education:

• Experience with Fanuc robotics, PLCs, or automated control systems.
• Manufacturer service certifications.