Responsibilities:

• Review technical specifications with Project Managers and Sales teams to determine project scope and field operations requirements.
• Coordinate with internal service teams to ensure compliance with project specifications.
• Provide job-specific technical support to field operations.
• Interface with equipment manufacturers to resolve site-related technical issues.
• Perform QA/QC inspections on power distribution equipment.
• Develop Critical Power System MOPs (Methods of Procedure), SOPs (Standard Operating Procedures), and EOPs (Emergency Operating Procedures).
• Perform preventive maintenance (PM) on contracted electrical equipment.
• Install, service, and maintain power distribution equipment.
• Troubleshoot power distribution and transmission control systems.
• Perform functional testing of:
  • Low-, Medium-, and High-Voltage Switchgear
  • Relay Panels
  • Transformers
  • Automatic Transfer Switches (ATS)
  • Circuit Breakers
• Verify relay settings and logic sequences to ensure proper system operation.
• Provide regular project status updates to Project Management and Service Operations leadership.
• Troubleshoot and resolve technical issues in the field.
• Complete required testing reports and inspection documentation.
• Participate in equipment commissioning and specialized system testing.
• Conduct site visits throughout the assigned region.
• Respond to customer service calls as required.
• Perform additional duties as assigned.

• High school diploma or equivalent preferred.
• Associate's or Bachelor's degree in Electronics, Electrical Theory, or related discipline preferred, or equivalent work experience.
• 2–5 years of experience with mission-critical electrical systems.
• 3–5 years of field service or repair experience with UPS systems, electrical, electro-mechanical, electronics, or mission-critical power equipment.
• Experience with electrical power distribution equipment including:
  • UPS systems
  • Switchgear
  • Batteries
  • Monitoring equipment
  • Generators
• Working knowledge of NETA, IEEE, and NEMA standards related to low- and medium-voltage switchgear.
• Hands-on experience with switchgear disassembly, inspection, repair, reassembly, testing, and maintenance.
• Ability to read and interpret one-line diagrams, blueprints, electrical schematics, and construction drawings.
• Current NETA or NICET Level II certification (or higher) required.
• NFPA 70E Low Voltage and High Voltage certification required.
• U.S. Citizenship required.

• Strong technical writing skills.
• Proficiency with Microsoft Word, Excel, and MS Project.
• Experience using electrical testing equipment and reporting software.
• Ability to travel approximately 30%, with occasional periods of increased travel based on project workload.
• Ability to lift up to 50 pounds.
• Ability to stand, walk, kneel, crouch, crawl, climb, and balance for extended periods.
• Ability to distinguish colors and maintain close and distance vision required for electrical testing and troubleshooting.
• No supervisory responsibilities.