Job location: Remote, NC, United States
Company Name:
Company Name
Work Schedule: Full-time | Monday-Friday (Hours vary based on customer projects)
Work arrangement: Remote
Compensation Minimum: US$32
Compensation Maximum: US$36
Date Published: Jul 8, 2026
Job ID: 3442703
Industry: Manufacturing
Specialty: Prod & Eqpmt
As a Field Service Technician, you will install, commission, troubleshoot, repair, and maintain highly automated pharmaceutical packaging equipment at customer manufacturing facilities throughout North America.
This role combines mechanical, electrical, pneumatic, and controls troubleshooting with customer-facing service and machine startup responsibilities. You will travel to customer sites to perform equipment installations, preventive maintenance, emergency repairs, upgrades, and operator training while ensuring maximum equipment performance.
This position is ideal for candidates with military maintenance, industrial maintenance, packaging equipment, automation, field service, or electro-mechanical experience who enjoy travel and working independently.
Responsibilities
- Install and commission new automated pharmaceutical packaging equipment.
- Perform preventive maintenance, troubleshooting, repair, and inspections.
- Diagnose electrical, mechanical, pneumatic, and controls issues.
- Read blueprints, electrical schematics, and technical manuals.
- Install machine wiring, conduit, and electrical components.
- Perform machine upgrades and changeovers.
- Train customer maintenance and production personnel.
- Complete service reports, expense reports, and documentation.
- Maintain excellent customer relationships.
- Support in-house equipment assembly as needed.
- Travel extensively throughout North America and internationally.
Must-Have Skills, Experience, and Education
- Associate degree in Electro-Mechanical Technology or equivalent military/industry experience.
- Experience maintaining industrial or automated equipment.
- Strong electrical and mechanical troubleshooting skills.
- Ability to read electrical schematics and blueprints.
- Excellent customer service and communication skills.
- Valid Driver's License.
- Ability to travel 70-80%.
Nice-to-Have Skills
- Pharmaceutical packaging equipment experience.
- PLC troubleshooting.
- SAP experience.
- Pneumatic and servo systems.
- GMP manufacturing experience.
- Packaging automation.
- Industrial controls experience.
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