The successful candidate will have a strong electrical power background, experience with low- and medium-voltage equipment, automatic transfer switches, and the ability to read electrical schematics and blueprints. This position requires extensive travel, 24/7 on-call availability, strong customer-service skills, and the ability to work independently at customer sites.

Must-Have Skills, Experience, and Education:

• High School Diploma or GED
• Minimum 3 years of relevant field service engineering experience
• Experience with electrical power systems
• Experience with low-voltage through medium-voltage switchgear
• Experience supporting critical power facilities such as data centers, airports, healthcare facilities, telecommunications facilities, or similar environments
• Experience testing automatic transfer switches (ATS)
• Experience performing automatic transfer switch startups, troubleshooting, modifications, or repairs
• Ability to read and interpret electrical schematics and blueprints
• Experience with power-control and automation systems
• Strong electrical troubleshooting and diagnostic skills
• Experience providing technical support during equipment startups
• Experience performing remedial repairs and preventive maintenance
• Experience supporting warranty and emergency service calls
• Familiarity with applicable electrical codes and industry standards
• Strong customer-facing technical service skills
• Ability to communicate effectively with customers regarding technical issues and project requirements
• Ability to complete projects on time and within budget guidelines
• Strong project-management, organization, and decision-making skills
• Ability to work independently and be self-directed
• Strong commitment to customer satisfaction
• Ability to comply with safety policies, procedures, regulations, and applicable laws
• Valid driver's license in good standing
• Ability and willingness to travel up to 80%
• Ability to maintain 24/7 on-call availability
• Authorization to work in the United States without current or future employer sponsorship

• 5+ years of field service experience within the power distribution or protection industry
• Associate degree in Electrical Engineering
• Bachelor's degree in Electrical Engineering
• Advanced automatic transfer switch experience
• Power distribution experience
• Electrical protection systems experience
• Switchgear startup and commissioning experience
• Critical power systems experience
• Data center electrical infrastructure experience
• DC and AC electrical systems knowledge
• Voltage circuit theory knowledge
• Power-control system troubleshooting experience
• Electrical automation experience
• Preventive maintenance contract experience
• Experience expanding project scope or identifying additional customer service requirements
• Strong customer service, time-management, and follow-up skills
• Experience supporting mission-critical facilities