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Solutions Engineer
Country: United States
State: California
City: Mountain View
General information
Country: United States
State: California
City: Mountain View
About hireEZ
hireEZ is a recognized pioneer in the AI-driven transformation of Talent  Acquisition. Our platform combines advanced sourcing, analytics, and CRM capabilities to help recruiters move beyond outdated processes and connect the right candidates with the right opportunities. hireEZ is also the leading player of Agentic AI in TA space. Trusted by more than 50 Fortune 500 companies – including Google, Amazon, Visa, JLL, and Verizon – hireEZ continues to set the standard for how organizations attract, engage, and hire top talent.

Solutions Engineer

Location: Mountain View, CA (Onsite)
hireEZ is a recognized pioneer in the AI-driven transformation of Talent Acquisition. Our platform combines advanced sourcing, analytics, and CRM capabilities to help recruiters move beyond outdated processes and connect the right candidates with the right opportunities. hireEZ is also the leading player of Agentic AI in the TA space. Trusted by more than 50 Fortune 500 companies – including Google, Amazon, Visa, JLL, and Verizon – hireEZ continues to set the standard for how organizations attract, engage, and hire top talent.
We are hiring a Solutions Engineer to drive successful customer implementations and serve as the long-term technical owner for assigned accounts.
This role sits at the intersection of Engineering and Customer Enablement and is primarily responsible for technical delivery, integration execution, and cross-functional program leadership. In addition, you will maintain strategic ownership of customer relationships to ensure adoption, renewals, and growth.

What You’ll Do

Own End-to-End Technical Implementations

  • Lead post-sale implementation and integration projects, including:
    • ATS and CRM integrations
    • Data migrations
    • Enterprise authentication (SSO, SCIM)
    • Email and other SaaS system integrations
  • Run technical kickoff calls, gather requirements, define scope, and establish clear delivery plans
  • Translate customer business needs into structured technical requirements for Engineering
  • Drive execution across Engineering, R&D, Product, and external partners
  • Identify risks early and manage dependencies across multiple workstreams
  • Ensure projects are delivered on time, with high quality and minimal escalations
  • Develop deep knowledge of ATS/CRM platforms and integration ecosystems
  • Work directly with REST and SOAP APIs to support reliable data exchange
  • Understand system architecture and data flow principles to design scalable solutions
  • Lead troubleshooting conversations involving logs, API behavior, and system dependencies
  • Partner with ATS vendors and third-party consultants to ensure seamless integrations
  • Support enterprise security and compliance reviews

Technical Account Stewardship

  • Serve as the long-term technical owner for assigned accounts after implementation
  • Build strong working relationships with customer stakeholders
  • Drive product adoption by aligning hireEZ capabilities with customer workflows
  • Monitor account health and proactively identify risks to retention. Partner with customer operations and leadership teams to deliver strategic advisory guidance. 
  • Support renewals by demonstrating technical value and measurable outcomes
  • Identify expansion opportunities driven by integrations, usage, and product adoption.
  • Support pre-sales technical evaluations and solution design for prospective and existing customers
  • Contribute to Statements of Work (SOWs) by defining scope, timelines, dependencies, and technical assumptions

Cross-Functional Leadership

  • Coordinate closely with Sales, Product, Engineering, Marketing, and Enablement teams
  • Track implementation progress and lifecycle activity using tools such as Salesforce and Jira
  • Surface recurring product gaps and integration challenges to inform roadmap decisions
  • Stay current on industry trends, emerging technologies, and ATS integration best practices

What We’re Looking For

Required

  • 2–4 years of experience in technical implementation, technical program management, solutions engineering, or similar customer-facing technical roles in B2B SaaS
  • Strong experience leading integration or implementation projects
  • Comfortable leading technical discussions involving APIs, SSO, data flows, and system integrations
  • Understanding of REST/SOAP APIs and system architecture fundamentals
  • Strong cross-functional coordination skills
  • Excellent communication and organizational abilities
  • Experience in Talent Acquisition, Recruiting, or HR Tech
  • Genuine enthusiasm for working directly with customers in a technical capacity
  • Bachelor’s degree in Computer Science, Software Engineering, Engineering Management, or related fields

Nice to Have

  • Familiarity with ATS and CRM platforms
  • Experience supporting mid-market or enterprise customers
  • Exposure to AI/ML-driven SaaS products
  • Experience using Salesforce, Jira, or similar tools
Compensation:
Range: $120,000 to $145,000 OTE ($100,000 to $125,000 base)
Total compensation is driven by the capabilities and impact you showcase throughout the interview process. We offer a wide compensation range to successful candidates who demonstrate expertise, knowledge and capabilities, and the ability to deliver results. Our total rewards package includes base salary, commission, equity, and an outstanding low-cost benefits package.
Equal Employment Opportunity & Privacy Notice
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

At hireEZ, we respect the privacy of the personal information of the individuals with whom we interact. For more information about how hireEZ processes your personal data, please view our Applicant Privacy Policy here.

Accommodations for Applicants with Disabilities: if you need a reasonable accommodation for any part of the application process, please contact us at [email protected].
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