Director of Engineering

ABOUT HATCHWORKS AI

WHY THIS ROLE EXISTS

• Works With — VP of Operations (dotted line, territory account operations), VP of Client Delivery, Hub Leads, Talent Acquisition, peer Director of Engineering in Costa Rica
• Location — Colombia — Medellín or Bogotá. Regular presence with the team; travel across LATAM and occasionally to Atlanta.
• Compensation — Competitive base + performance incentives. Details at offer stage.

THE ROLE: YOUR PRIORITIZED FOCUS

• 1. People developer (~40%). You are the people line for the engineers in your territory: career development through the hubs, the mentor tree, performance and remediation in partnership with PeopleOps, compensation input backed by data. Most importantly, you mentor the hub leads themselves — imparting real consulting and engineering judgment, not administering timesheets. Your success is measured by the leaders you grow, not the people you manage.
• 2. Territory growth & client success (~40%, market-facing). You carry a territory number: expansion and renewal revenue across the client accounts staffed from your territory — increasingly AI solution engagements. You drive it with our sellers and VP of Operations, own the client relationships on those accounts, partner with the VP of Client Delivery to cast the right people onto solution projects, lend technical credibility to pursuits, and build the HatchWorks talent brand in Colombia — community, universities, meetups — so the best engineers come to us first.
• 3. Engineering operations (~20%). You run the operating rhythm for your territory: bench forecast and utilization (as dashboards, not hand-built files), hire/release recommendations with cost-benefit data, contractor renewals, and recruiting partnership — from role profiles through hiring-manager interviews. The CTO approves; you bring the case.
• 4. AI-forward technical leader (not a time allocation — the standard you operate at in everything above). You are credible in a room of senior engineers and in front of a client. You can pressure-test an architecture, interview a senior ML engineer without a cheat sheet, and champion GenDD adoption across every project in your territory. Data/AI depth is not optional here — it is how you balance and complement the CTO.

WHAT WE'RE LOOKING FOR

• 10+ years in software or data engineering, including leadership in a consulting, professional services, or nearshore delivery firm.
• Genuinely technical, with data/AI depth strongly preferred: ML/data platforms, modern AI-assisted development, cloud architecture. You have not "moved on" from technology.
• Commercial instinct with receipts: you have grown accounts, supported sales pursuits, or run a P&L, and you are comfortable owning a revenue target.
• A developer of people: you have built mentor systems, communities of practice, or engineering leaders — and can point to people who grew because of you.
• Self-propelled: you originate initiatives and drive them without detailed instruction. Strong soft skills, balanced judgment in conflict, fluent Spanish and English.
• Based in Colombia, with regular in-person presence with the team.

HOW YOU'RE MEASURED

• Territory growth — Expansion and renewal revenue across client accounts staffed from your territory, driven with our sellers.
• Retention — Engineer attrition in Colombia/Brazil down; regretted losses near zero; early flags on flight risks.
• Bench & utilization — Weekly bench forecast accurate and actioned; every bench resource has a plan; utilization at target.
• Leadership growth — Hub leads and mentors in your territory measurably developing — mentor tree healthy, succession real.
• Hiring quality — People you hire are performing at or above expectation at 90 days. The bar goes up, not sideways.
• AI-forward talent mix — Territory skill mix shifting toward AI/ML and Data in line with company targets; GenDD adoption visible on every project.

WHY NOW